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Shipping Policy

Shipping Times
It is our goal to process and ship your order within 1-2 business days of receipt. Delivery is estimated 3 to 5 business days for West Coast and 7 to 10 business days for East Coast and Alaska, if weather permits. You will receive a tracking number once the order is prepared for shipment, however that tracking number will not become active until it has been picked up and is actually in transit. This tracking number will allow you to check on the delivery status of your order through UPS. Com. Any changes to your package, once in transit, must be made through UPS My Choice. All shipments will be sent Monday through Wednesday. Orders will not be shipped on Thursdays or Fridays, during most of the year, unless requested. UPS  will not deliver on Saturdays unless requested. To schedule faster shipping time or a later shipping date, please contact us directly at 844-851-2138

Weather Advisory

If given discretion, Carter Estate Winery will not ship your wine when temperatures reach above 90 degrees or below 40 degrees. Ground orders will ship in a reasonable time period when extreme temperatures subside. In the instance you would like your wine to be shipped to an area with high temperatures, we highly recommend selecting the Next Day Air shipping option; however we highly discourage customers from shipping during extreme heat.
Summer Schedule
We will take extra precautions shipping during July, August and September. Out of State orders, placed before 10am, will ship on Mondays. Any orders placed after 10am will ship the following Monday. California orders will ship Monday, Tuesday and Wednesday.
Winter Schedule
Orders being shipped to states that experience extreme winter weather, will be delayed until weather subsides. Carter Estate Winery will monitor the destination state to ensure the package arrives safely. Please reach out to us directly when ordering wines in December, January and February at 844-851-2138.

Shipping Preferences

UPS requires an adult signature at time of delivery for all alcohol purchases and will not leave package on a doorstep or with a minor even if requested by purchaser. Please take this into consideration when selecting your shipping address for an order. Wine Club members: your default shipping address can be modified from your Address Book page. For future orders, you can Sign In to your account on the Online Store, click on Address Book and change your shipping address or call 844-851-2138.

Shipping Rates

Carter Estate Winery ships wine via UPS Ground. All prices are determined upon the weight of the package and shipping Postal Code. UPS will quote all orders directly and Carter Estate Winery will charge at the time of order. We are unable to ship wine to a P.O. Box or APO/FPO address. If you wish to expedite shipping, please contact call 844-851-2138 directly for a quote.

Undeliverable Package and Returned Packages

UPS will attempt to deliver packages containing alcohol 3 times before returning it to Carter Estate Winery. Carter Estate Winery is not responsible for additional shipping charges. All undelivered packages will be processed as a return. Then we will contact you to arrange re-shipping the package. Additional UPS charges will apply when packages are returned, re-routed and/or change of address is requested. Please take this into consideration when selecting your shipping address for an order. • Delivery Intercept fee - $15.00 • Change of address/address correction - $15.00 • Returned Package - $7.50

We DO ship alcohol to the following states
While Carter Estate Winery continues to expand distribution channels within the United States, we currently ship to the following states: Alaska, Arizona, California, Colorado, District of Columbia, Florida, Idaho, Illinois, Iowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey New Mexico, New York, North Dakota, North Carolina, Oregon, South Carolina, Texas,Tennessee, , Virginia, Washington, Wisconsin, Wyoming

We DO NOT ship alcohol to the following states
The following states are either prohibited by state law or we do not carry a permit to ship direct. Please check back frequently, as Carter Estate is constantly updating and adding new states. Alabama, Arkansas, Connecticut, Hawaii, Indiana, Kentucky, Mississippi, Ohio, Oklahoma, Pennsylvania,Utah, Vermont, West Virginia.

Onsite Shipping Only
If you are here on property and order wine, we can ship to your state as a one-time order. Any additional orders, CANNOT be placed online or over the phone.
Delaware, Georgia, Rhode Island, South Dakota


We are pleased to offer you the ability to have your favorite Carter Estate Winery wines sent to friends and family in other countries where legal. Because the process involves outside designated agents and customs officials, please allow 2 to 4 weeks for delivery to occur. Restrictions apply with all International orders.
For more information on how to ship International please call 844-851-2138.